Legal

Terms & Conditions

Effective date: 5 August 2026 · Repair Sync, published by VI WebSync Technologies.

By creating an account or using the Repair Sync app, you agree to these terms.

1. What Repair Sync is

Repair Sync is a service-management tool for mobile phone repair shops — tracking repair tickets, customers, billing, staff attendance, and purchases. Accounts are created for shop staff by a shop admin or platform admin; there is no public self-signup.

2. Accounts

• You're responsible for keeping your username and password confidential.
• A shop admin may deactivate a staff account at any time (e.g. when an employee leaves).
• You can delete your own account and personal data at any time from Profile → Delete account.

3. Acceptable use

You agree not to use Repair Sync to store or process data you don't have the right to hold, to send unsolicited messages to customers who haven't consented, or to attempt to access another shop's data.

4. Customer data entered by shop staff

Shops using Repair Sync are responsible for having a lawful basis to collect and store their customers' contact and device information, and for how that information is used (e.g. sending status updates via WhatsApp/SMS/email).

5. Service availability

Repair Sync is provided "as is." We aim for reliable uptime but don't guarantee uninterrupted availability. We recommend shops keep their own backups of critical financial records.

6. Subscriptions & billing

Shop accounts may be subject to a subscription plan set by the platform. Details of current pricing and billing terms are communicated separately at signup.

7. Limitation of liability

VI WebSync Technologies is not liable for indirect or consequential damages arising from use of the app, to the maximum extent permitted by law.

8. Changes to these terms

We may update these terms from time to time; continued use of the app after a change constitutes acceptance of the new terms.